Call Center Development & Operation

To tackle the sharply increasing call volume in companies Al-bilad offers its expertise in developing and operating localized call centers with very effective and efficient systems and highly trained staff. Al-bilad utilizes the latest in communication technology, communication skills, customer care and relations techniques and ultimately plays an important helping hand role to boost the clients' customer base.

Al-bilad gives an option to the client by either developing an in-house call centre or providing trained manpower or takes a turnkey job of developing and running the call centre for the clients. Either way, the services provided by Al-bilad exceeds the expectations of the client.